Packstar offers a 100% guarantee that all orders will meet or exceed the customer's expectations for product quality, customer service, and on-time delivery. It is strict company policy to keep a customer fully informed about the status of their order at all times, and to remain consistently responsive to customer questions and concerns. If you require, your Packstar Customer Service Representative can track your order daily and keep you informed of its progress.

If you encounter a problem with the quality of Packstar's products or service, please contact our Customer Service Department at 1-800-808-1688 (or contact us). We will do everything in our power to quickly resolve the problem to your satisfaction.